Chapter Officers

President–Lou Kummerer

Presides over meetings and Chapter activities.

Lou Kummerer began his professional life as a technical writer with AccuRay Corporation in Columbus, Ohio. He worked as a writer with Systems Engineering Laboratories in Ft. Lauderdale, Florida, and then with Intel Corporation in Hillsboro, Oregon. Intel later moved him to Phoenix to manage a newly formed desktop publishing group. Since retiring from Intel in 2013, he has been working as a contract technical writer focused on the semiconductor industry.

Lou has been a strong supporter of the STC throughout his writing career. He served as president of the Ft. Lauderdale STC chapter and was an active member of the STC chapter in Portland, Oregon. He is former secretary and current president of the STC Arizona chapter. Lou has presented papers twice at the STC International Technical Communications Conference. The documentation created by the technical publications group he managed at Intel received an Award of Excellence in STC’s International Competition.


Vice President – Terri Thorson

Membership Director Terri ThorsonAssumes the president’s role or other duties as needed.

Contact Terri

Terri Thorson has more than 22 years of high-tech experience specializing in worldwide media relations, technical writing and editing, strategic public relations, marketing communications, employee communications, and corporate communications.

Other accountabilities include worldwide product launches, strategic counsel, and developing public relations materials.  Terri received her Bachelor of Arts in Journalism and Public Relations and a Master of Mass Communication from Arizona State University, Walter Cronkite School of Journalism and Mass Communication.

She currently teaches written communication at Arizona State University.

Treasurer – Dr. Erika Konrad

Treasurer Dr. Erika KonradOversees Chapter finances and filings.

Contact Dr. Konrad

I teach professional and technical writing at Northern Arizona University. Here are some of the classes I teach:

  • editing
  • beginning technical communication
  • advanced technical writing style
  • research writing
  • workplace grammar
  • writing for the web
  • content strategy

Treasurer Dr. Erika Konrad

I enjoy being a part of the Arizona STC.  By attending workshops, I can keep up with the “technical” side of professional and technical writing. I can also meet people who work in the diverse jobs in our field. I love learning what everyone writes at work and how they write it.  In fact, interacting with AZ-STC members makes me a better teacher.

Before returning to teaching in 2010, I was co-director of a non-profit organization for about a decade. There I wrote reports, grant proposals, and managed projects in rural Arizona. Prior to that I taught English as a Second Language in California, Northern Arizona, and overseas.

BA English                            University of California, Davis

TESOL Certificate                 California State Sacramento

MA Linguistics                      University of California, Davis

Ph.D. Applied Linguistics      NAU


Arizona State University Liaison – Dr. Lynne Cooke

ASU Liaison Dr. Lynne CookeServes as the liaison between the Arizona STC chapter and ASU’s Technical Communication degree program.

Dr. Lynne Cooke received her PhD in Rhetoric and Communication from Rensselaer Polytechnic Institute. While earing tenure at the University of North Texas in the Department of Technical Communication she focused her research on eye tracking; part of which was funded by a $10,000 STC Research Grant and conducted at the University of Washington’s

Usability Laboratory. Her work produced a number of prominent publications and she has presented at numerous STC and other academic conferences.

Her technical writing and industry experience include work for GE Plastics, Hampford Research Institute, the US Navy and as a UX specialist for The Innovation Group

Currently Lynne is an Assistant Clinical Professor in the Technical Communication Program at Arizona State University where she is the Department Internship Coordinator and where she also teaches senior and graduate level classes on a variety of technical writing topics. In addition, she contributes regular book reviews to the Journal of Technical Communication.


Social Media Director

Oversees all brand development on social media platforms

Annette R. Fuentes has been a graphic designer for 13 years—10 of which have been at ASU. She is an ASU alumna with a bachelor’s degree in Art History and a recently completed master’s degree from Thunderbird in Global Affairs and Management in the Creative Industries. Annette has been working with the office of Global Outreach & Extended Education for almost three years.

As an Arizona native—born in Tucson and raised in border town of Nogales, AZ—Annette has been exposed to embracing two cultures simultaneously that have defined the empathy she has towards diversity. She finds ASU offers that same feeling of diversity in the community it has built and the vision it has moving forward.


Ann Shivers-McNair

Ann Shivers-McNair is an associate professor and director of professional and technical writing in the English Department and affiliated faculty in the School of Information at the University of Arizona. Her research and teaching focus on equity and justice in design communication. Her first book, Beyond the Makerspace: Making and Relational Rhetorics, was published in 2021 by the University of Michigan Press, and her collaborative work has been recognized with national grants and awards, including a National Science Foundation grant and the Society of Technical Communication Frank R. Smith Distinguished Article Award. She also serves as secretary of the Association of Teachers of Technical Writing and as a co-organizer of UX@UA, a user experience community in southern Arizona.




George Standifer, PhD

I am George, and I am an instructor at Arizona State University in the Technical writing and communication program. Originally from Chattanooga, TN, I have a B.A. in History from Emory University, a M.A. in Rhetoric and Writing from The University of Tennessee at Chattanooga, and a Ph.D. in Rhetoric and Professional Communication from Iowa State University. This is my 14th year teaching college English. Before getting my M.A., I worked in a variety of industries as a technical writer, graphic designer, speech writer, and webmaster.